Have you linked your mobile phone number to Aadhaar number? Not yet?Now you don’t need to visit your service provider’s outlet to complete Aadhaar verification and linking your phone number with Aadhaar.

Honble Supreme Court stated an effective process has been evolved to ensure identity verification, as well as, the addresses of all mobile phone subscribers for new subscribers. In the near future, and more particularly, within one year from today, a similar verification will be completed, in case of existing subscribers.

Based on above mentioned details of order, the Department of Telecommunication (DoT) has issued instructions to all operators to verify all existing mobile subscribers (Prepaid & Postpaid) through Aadhaar based E-KYC process on or before 31-March-2018.

DoT (Department of Telecommunications) and UIDAI (Unique Identification Authority of India) has finally issued directives for generating OTP (One-Time PIN) either throughthe service provider’s website or through the Interactive Voice Response (IVR) services to facilitate the Aadhaar linking with mobile number.

The users of Airtel, Vodafone, Idea, BSNL, JIO and all other service providers can now link their mobile connection with Aadhaar by just calling toll-free number 14546 from the mobile number which is not yet linked with Aadhaar.

The new IVR-based Aadhaar system will enable mobile phone users to link their mobile SIM with Aadhaar from sitting in their home. No need to go to the service provider outlet anymore.

How do you use IVRS-based Aadhaar authentication help line 14546 to link Aadhaar?

Step 1: Call toll-free help line number 14546 from the mobile number to which you need to link your Aadhaar number.

Step 2: The IVR system asks you whether you are an Indian citizen or an NRI. You need to provide response 1 in case of Indian citizen.

Step 3: You need to enter your 12-digit Aadhaar number.

Step 4: The IVRS then repeats the Aadhaar number you entered and asks you to confirm by pressing response 1.

Step 5: After this step, an OTP or One-Time PIN is sent to the registered mobile number. (Mobile number linked to Aadhaar card)

Step 6: The IVR system asks the user to give consent to the telecom operator to pick your name, photo and date of birth from the UIDAI database.

Step 7: You need to enter the OTP received in the next step.

Step 8: The caller is asked to press 1 to complete the Aadhaar-mobile number re-verification process.

The following categories of subscribers can use this alternative method of re-verification using IVRS help line 14546.

  1. Subscribers of foreign nationality and not having Aadhaar.
  2. NRI subscribers not having Aadhaar or his/her Aadhaar number does not have mobile number registered with UIDAI.
  3. Senior citizens above 70 years as on 01-Jan-2018 not having Aadhaar or his/her Aadhaar does not have mobile number registered with UIDAI or have Aadhaar but unable to do biometric authentication / physically disabled person.
  4. IVRS based OTP authentication process for subscribers having mobile numbers registered with Aadhaar. (not applicable to outstation subscribers)

READ MORE:Now you can use your m-Aadhaar as ID proof for rail travel purpose

READ MORE:How to link PAN card with your Aadhaar card



Download DoT directive for linking Aadhaar using IVRS number 14546


How do you link Mobile number with Aadhaar offline by going to Service provider showroom?

Step-1 Visit your nearest service provider showroom and provide your mobile number and Aadhaar number.

Step-2 The store executive will provide a four digit verification code on your mobile number from re-verification application.

Step-3- Subscriber to provide the verification code to store executive & provide his/her biometric.

Step-4- After 24 hours you will received a confirmation SMS, reply Y to complete the EKYC process.

Please note that this entire exercise is free of cost.


Please call your service provider’s customer care for any further clarification regarding Aadhaar linking.